Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to support@sheaon.com.
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Pre Sale Questions
We offer shipping to most countries worldwide. If your country is not listed, don't worry, please contact us directly for assistance.
International delivery times vary by destination but typically range from 7-21 business days.
Customs duties, determined by the destination country's policies, may apply. These are payable directly to local customs.
Don't worry, our diverse product range is stored in various warehouses, so items may ship separately for quicker delivery.
You'll receive an email with order details and a tracking number once your order ships.
Contact us within 24 hours for changes or cancellations. We can't intercept items once in transit.
If you're not satisfied, return the product in its original condition within 30 days for a refund or exchange.
If your order arrives damaged, please contact us immediately with photos of the damage to arrange a return or exchange.
Yes. We use advanced encryption and security protocols to protect your information.
Currently, we can only ship to one address per order. Place separate orders if you need delivery to multiple locations.
